Store Policies

Shipping Policy

• Order processing time: 2–3 business days
• Shipping time: 3–5 business days (may vary during peak seasons) 
• Tracking details will be emailed after your order ships
• We are not responsible for delays once your package is with the shipping carrier
• Damaged items must be reported within 24 hours of delivery with photos/video of packaging and product required
• Packages marked as delivered but not received must be resolved directly with the shipping carrier
   

Return & Refund Policy

• All product sales, event tickets, and deposits are final. We do not offer refunds, returns, or exchanges. 
• Defective items must be reported within 7 days of purchase. If the issue cannot be resolved, we may offer a replacement once the defective item is returned (buyer is responsible for return shipping).