Privacy Policy

Lola Candle Co. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.lolafragranceco.com (“Site”) and when you purchase our products.

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, email address, phone number, and shipping/billing address. 
• Payment Information: All payments are securely processed through GoDaddy Payments. We do not store or have access to your complete credit card or banking details. 
• Automatically Collected Information: We may collect non-identifiable data such as your IP address, browser type, and usage information through cookies and analytics tools. 

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders 
• Communicate with you regarding purchases, shipping, or customer support 
• Send promotional emails (only if you opt-in)
• Improve our website and product offerings 

3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service providers such as shipping carriers and payment processors (GoDaddy Payments).
• Legal authorities if required to comply with applicable law or to protect our rights. 

4. Cookies & Tracking

We may use cookies to improve your browsing experience and for analytics purposes. You can disable cookies in your browser, but some website features may not function properly.

5. Data Security

We implement reasonable safeguards to protect your personal information. Payment details are processed securely through GoDaddy Payments. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or deletions
• Opt out of marketing communications

To exercise these rights, contact us at hello@lolacandleco.com.

7. Children’s Privacy

Our website and products are not directed to individuals under the age of 18, and we do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:
📧 hello@lolacandleco.com
📍 Wichita, Kansas